Surprise Customers in Good Ways

richardshapiro's picture
Too many companies take their customers for granted.  Appreciation is rarely conveyed.  My credo is that it’s vital to continually show customers they matter and surprising them in good ways after the sale helps to build upon the initial relationship and create repeat business.

Success on the Far Side of Failure

stephenrcovey's picture
Learning from Failures Successful people often share similar characteristics. But I have come to believe that the single thing they have most in common is that they find success on the far side of failure.   What do I mean by that?

A good leader strategises and always leads from the front - Hindustan Times

hindustantimes's picture
Rana Kapoor, founder managing director and CEO of Yes Bank, has steered the bank since its inception to a height of glory at a time when the going has been tough. As the chief of the bank, he along with his team, decided to invest in the media and advertise at a difficult time.

Raising Your Personal Standards

richardbranson's picture
The following is a how-to guide with an accompanying mind map that explains step-by-step how to raise your personal

Increase Your Team's Motivation Five-Fold

harvardbusinessreview's picture
In a famous experiment, researchers ran a lottery with a twist. Half the participants were randomly assigned a lottery number. The remaining half were given a blank piece of paper and a pen and asked to write down any number they would like as their lottery number. Just before drawing the win

Make Victory Your New Normal

robinsharma's picture
One of the world’s most trusted peak performance experts, Robin Sharma, shares his inspiring and practical new video, Make Victory Your New Normal.

How Do Hedge Funds Get Away With It? Eight Theories

thenewyorker's picture
The other day, I asked how hedge funds manage to bestow such great riches on their managers despite the fact that, in many cases, their performance seems pretty ordinary. That got quite a reaction. The responses ranged from claims that hedgies are remunerated perfectly appropriately to charges th

Why Silicon Valley Will Continue to Rule the Tech Economy

Recommended by: Vkhosla
vkhosla's picture
From: m.us.wsj.com   By: Michael S. Malone  
http://t.co/D6IUihoGvs Why Silicon Valley Will Continue to Rule Tech Economy. I believe it can be replicated if critical mass is acheived August 22, 2014 6:51 PM   Human talent and research and design labs are arriving to dominate the new era of devices. By Silicon Valley, especially its San Francisco wing, is richer and more powerful than ever. Yet there are growing murmurs—underscored by

The Key To Getting Meetings With Insanely Busy People

Recommended by: Robert Cialdini
robertcialdini's picture
From: www.fastcompany.com   By: Drake Baer  
RT @TimGrayUK: How To Use #Influence #Persuasion #Reciprocity To Get Meetings With Insanely Busy People http://t.co/abAFgqgKMG @RobertCiald… Steve Blank is a popular dude: He came to Silicon Valley in 1978 and has been part of the entrepreneurial hustle since then, though he's now turned from running companies to teaching at Stanford and other techy schools. As you may imagine, he gets a lot of requests from young guns seeking sage

Want to get funded? Get an introduction!

davidhornik's picture
The other day when I was giving a talk I was asked the simplest of simple questions -- "how do you get funded by a VC?" I thought about it and could only come up with one, for sure, piece of advice. Get introduced! I told the audience that