Do some customers bully your business? You know who they are. These customers suck your business dry and leave nothing in return. No matter what they say, all you hear from them is “the customer is always right!” Learn about ways to recognize customers who abuse their power in my new
Every so often a book comes along that changes the way you see the world. Give and Take: A Revolutionary Approach to Success, which comes out today, is one of those books. In 305 insightful pages, Wharton professor Adam Grant recasts our notions of what it takes to succeed. Talent is a factor, of
When we think of design, we usually imagine things that are chosen because they are designed. Vases or comic books or architecture... It turns out, though, that most of what we make or design is actually aimed at a
Most know references to be a tool for checking a candidate’s background, but reference-related factors can also be one of the simplest, cheapest, and effective areas for identifying top candidates. Even the best corporations that excel at recruiting routinely fail to realize that references and the
A version of this article previously appeared on Inc. The worlds of standup comedy and business presentations are not as disparate as they may...The post Serious Presentation Tips From Standup Comics appeared first on
As I was churning away on my elliptical Friday night around 11pm, I found myself watching the latest episode of NBC’s “The Shark Tank”—a show that I’m starting to feel should be required watching for every entrepreneur and business owner from here to the North Pole.
The more choices, the more freedom, the more freedom, the harder it is to decide what to do next. When parachute jumping, at the key point, there are only two degrees of freedom: jump or not. When marketing, of
Have you ever felt like you were inconveniencing a small business with a simple call to place an order? You could be making the same mistake by breaking a little known and often overlooked business rule. Find out how to make it stop in this short video. Please watch and share your thoughts.
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