The word “systems” can be intimidating for us entrepreneurs, right? It’s easier to pretend you can continue to run your business smoothly without them; so you do, and it doesn’t. You may as well hand the keys over to CHAOS Inc. right now, because that’s a battle that
Everyone knows that particular feeling of dread that accompanies a lull in conversation at a party, networking event, or even a job interview.
You’ve already covered the usual small talk and then, oof, you hit a dead end. What now?
Some people are skilled fixers; they're not the people who fix things with their hands, but instead they're the people who fix things with their heads. In politics, fixers are well-known as people who work behind the scenes to make problems go away (sometimes with questionable tactics)
The secret to employee retention doesn't have to be a mystery. A simple place to start is by emulating the practices used by organizations that have been very successful at keeping their staff.
Two such organizations are Marriot Hotels and Southwest Airlines. Both compan
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