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Ron Kaufman's picture

Use Technology to Enhance Customer Experience

Smart service providers are using technology to delight customers, become more efficient when serving customers, and recover customer loyalty when things do go wrong. Here are three ways you can enhance your customer experience: 1. Make your
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businessstandard's picture

Technological advance: Between dream and despair

From: Buisness-standard By Shyam Saran Recommended by: business-standard The celebrated futurologist, Ray Kurzweil, has predicted that by the year 2029 advances in artificial intelligence (AI) would bring us to the point where a $
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mashable's picture

White House says it will release government data to fuel AI research

President Donald Trump's top tech advisor said on Tuesday during an MIT robotics and AI conference panel that the US government will disclose any federal data that could further AI research. "Anything we can do to figure that out, we will work very
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mashable's picture

Intel's new tech paves way for 28-hour laptop battery life

Laptops with a battery life of 28 hours may soon become a reality, and it won't even require a bigger battery.  According to Intel's announcement at Computex, the company is working on something called "Intel Low Power Display Technology,"
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mashable's picture

These glasses can help people with disabilities use technology without their hands

Glassouse can be worn like a pair of glasses and allows people with disabilities to use their smartphones and computers hands-free. Head movements control the cursor and biting on the blue extension will select items.  Read more...More about
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johnsullivan's picture

The Life of ‘People Technology Nut’ Gareth Jones

Gareth Jones describes himself on his Linkedin profile as a “people technology nut,” and has weaved his way through a career from human resources to the forefront of HR technology. At the time of interviewing, he was chief technology
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mashable's picture

Everything you need to know about Global Accessibility Awareness Day

In a world of rapidly advancing technology it’s crucial to ensure companies and organizations are doing their best to make digital developments accessible to everyone. While browsing the internet, catching up on social media, or texting on
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mashable's picture

Microsoft's new game plan: Powering tech that's way beyond PCs

There's no escaping Microsoft, even if you've already swore yourself to another company's ecosystem. And by the time you notice, it'll be too late, and Microsoft will have invaded everything. Not just PCs, but iPhones, Android devices, drones, smart
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Harvey Mackay's picture

Make The Call To Improve Phone Skills

The world is getting smaller every day. Thanks to advances in technology, we can be connected to points around the globe in seconds through our computer or telephone. We can even be on the other side of the world almost in person in a matter of

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