Pivotal CRM named as one of the Top 15 CRM Packages in Enterprise category

CDC Software announced that its Pivotal 6.0 CRM software suite has been named by ISM Inc., a premier CRM consulting firm, as one of the "Top 15" CRM software packages in the enterprise category for 2008, its 12 consecutive appearance in this prestigious listing. The Top 15 are divided into two categories-1) Enterprise, and 2) Small & Medium Business (SMB) - to reflect the changes in, and growth of, the CRM marketplace. 

Pivotal CRM 6.0 was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features. The Top 15 selections are featured in ISM's 16th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com).