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Dr. John Sullivan
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Dr. John Sullivan is a well-known thought leader in HR. He is a frequent speaker and advisor to Fortune 500 and Silicon Valley firms. Formerly the chief talent officer for Agilent Technologies (the 43,000-employee HP spin-off), he is now a professor of management at San Francisco State University. He was called the "Michael Jordan of Hiring" by Fast Company magazine. More recruiting articles by Dr. Sullivan can be found in the ER Daily archives.

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You may be thinking, “Another culture model? Who needs another tool?” Given all that’s out there, the skepticism is well-founded. This one, however, fills a much-needed gap when it comes to culture-building. Design of Work Experience (DOWE) is a concept,...
I could not control laughing when I had an executive and business leader tell me this while I was presenting his teams recruiting performance against industry standards. It was somewhat of a self-defense mechanism, but at that time a laugh...
Creating a winning customer experience starts first with the Employee Experience. The customer. It’s any person or group receiving a service from an individual or organization. If you run a company, it’s the person buying your t-shirts, pizza, or software. In healthcare, it’s the...
If you haven’t experienced ghosting, the trend of candidates and employees disappearing without warning, you’ve most certainly heard of it. It’s a real serious problem, apparently. And even if your company hasn’t fallen victim directly, you likely noticed employees are sticking...
Do you toot your own horn? Maybe you should. We’re taught early in life to not brag or boast about ourselves. And in general, that is excellent advice. Tootin’ our own horn – telling folks about our accomplishments – is...
As companies struggle to attract and retain talent, perks and benefits have become something of a recruiting arms race. As a result, vendors who help companies provide perks like saving money on services employees already use are hot. One popular...

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Employers slowed their hiring in April, adding a seasonally adjusted 160,000 new non-farm jobs, the smallest increase since September. Economists had been expecting a much larger gain of about 200,000 jobs. The monthly Labor Department report released this morning also put the unemployment rate at 5%, unchanged from March, and not much different...
Many organizations have a sound strategy, but fail to execute their full potential. Why is that? Because culture eats strategy for breakfast. Easily! Culture is the way ‘we’ do things. The behavior of a network of people (a workforce) is continuously shaping its own culture. This culture is driving performance, or it does...
Studies show there are essentially two types of managers (and companies) — those that are accounting-focused and those that are marketing-focused. Accounting-minded managers focus primarily on reducing costs and overhead. This approach appears to make/save money in the short run, but actually has the potential to lose customers over the long
Whether employees are located just down the hall or across the country, training is a critical part of the overall development process, not just for new hires but at every point in the career lifecycle. As more companies embrace the idea of fully remote workforces, training becomes especially important as a way to...
Many companies — from multinational mega-corporations to neighborhood markets — are still using outdated hiring techniques. Clinging to the ways of the past when constructing a workforce leads to high turnover, stagnant engagement from staff, and quarterly reports in the red. In some cases, it is as if they are staffed by a...
The Future of HR Is Already Here — Dominate Your Industry by Adopting These Silicon Valley Principles If your CEO expects your firm to lead your industry, he/she will eventually realize that this can only happen if the firm adopts a “continuous innovation” model. That means that CEOs in all major industries will...

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Do you remember the movie “The Matrix” where Morpheus was seeking “The One” and found the amazing hero Neo who made a difference in the war against the machines? It is a wonderful movie. I could watch it over and...
Research suggests that about 70% of venture-backed tech startups fail to thrive. Only slightly over half of all new businesses survive five years. I didn’t intend to start this article with negative stats, but it’s a hard world out there...
With fewer peers and more power, it’s easy for leaders to lose touch with those they lead. A study by Hay Group’s McClelland Center finds that senior leaders in an organization often gain power at the expense of self-knowledge, and are...
If your firm competes against serial innovation and top-market-cap firms like Amazon, Apple, and Google, you already know that you must match their “speed of innovation.” But you might not realize that to reach that speed, you also need “a...
The HR literature is full of studies and research and examples of how empowering employees is good business. None of these are as compelling as the three stories Stacey Rodgers tells of a costume, a turtle and pizza at midnight....
Innovation is one of the most important concerns of each organization and its role in the development and coordination of the market is inalienable. Innovation is also an important part of the recruitment field. Recently, we have heard a lot...

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