Leadership

Don't Bet the Farm

vnbhattacharya's picture
Nothing ventured, nothing gained. But how much risk is good? Is it worth betting the farm? The Lance Armstrong episode may have a lesson.  In January 2013 Armstrong confessed to having used banned drugs during his professional cycling career between 1998 and 2005. It was too late.
Recommended by: Balaji Pasumarthy
 By: Mark Mckergow
I liked Mark McKergow's concept of Host Leadership. Steps above the typical stereotypes of "Dictator", "Servent Leader" and so on. In this article he shares how as a Host Leader you take charge when needed and in other times create space for others to do thier part. Excellent concept.
Our next focus of discussion at www.hostleadership.com

Can You Really Overhaul a Nation’s Customer Service Culture? Part Two

ron's picture
Some of the building blocks used by nations for engineering an uplifting service culture: Stay covered with great leadership. True service leadership is not a demand for better performance pointed at the frontline service department. It’s not a campaign slogan that gets splashed across the

Can You Really Overhaul a Nation’s Customer Service Culture?

ron's picture
In a harsh global economy, great service is the price of admission. Companies whose cultures aren’t built around the ability and the willingness—no, the eagerness—to delight the customer won’t survive. You know this. And if you’re a leader at global enterprise, no do

To lead, we must listen.

ianfaria's picture
The best leaders are supposed to be the best speakers. However, there is one attribute of communication that is even more powerful for every leader. The power to LISTEN. Here is my blog that covers this very important topic. http://ianfariablog.blogspot.in/2012/11/to-lead-we-must-listen.html
Recommended by: Umesh Hegde
This has been an exciting year for EFactor founders Adrie Reinders and Marion Freijsen. Their highly anticipated book “The E-Factor: Entrepreneurship in the Social Media Age” hit the shelves just couple of weeks ago and already reached #1 on Amazon

What's it for?

sethgodin's picture
If, seventy years ago, you asked Henry Luce, "What is Time magazine for?" he'd probably talk about setting society's agenda, capturing the attention of the educated and powerful and most of all, delivering the best weekly news package

Is intuition a boon or a bane?

vnbhattacharya's picture
Why do we make decisions that are not in our best interest? Why do we drive faster when running late to catch a plane? Why don’t we realise that the probability of an accident increases at higher speeds? Why do firms, in spite of many rounds of interviews, at times hire the wrong person for

What’s Your Business Goal?

davecrenshaw's picture
How was 2012 for you? Good, bad, ugly? Fantastic? 2013 is already upon you and your business. What are you doing about it? The truth is there’s really only ONE business goal you need to focus on to make this the best year ever. In this short video, I’ll help you discover that one goal

The Top 10 Strategic Talent Areas … Where Most Firms Do Nothing

johnsullivan's picture
There’s no better way to start out a new year than to take one or more strategic actions. On the surface, selecting a new strategic area may seem to be difficult because at established firms, it would seem as though all of the important talent management areas would have already been addres