Everyone is familiar with the term C-suite. The C-suite is populated with the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer… The list goes on and on. The people who inhabit the C-suite are the formal leaders of the
An unsecured FedEx server was breached, exposing thousands of customers' personal information, a prominent security research firm discovered earlier this month.
Package forwarding service Bongo International was acquired by FedEx in 2014 and now
Customers do not like to feel frustrated. Frustration is a leading cause of customer attrition. I get very frustrated when I receive a “PLEASE DO NOT REPLY TO THIS EMAIL”. If you don’t want me to respond, don’t send it. Many times these
I often hear developers say: Life would be so much easier if customers would just stop changing their minds. In fact, there is a very easy way to keep customers from changing their minds – give them what they ask for so fast that they don’t have
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