Top stories

559
mashable's picture

FedEx customer information exposed in data breach

An unsecured FedEx server was breached, exposing thousands of customers' personal information, a prominent security research firm discovered earlier this month. Package forwarding service Bongo International was acquired by FedEx in 2014 and now
600
mashable's picture

Coinbase is mistakenly draining customers' bank accounts, and people are freaked

All your money is gone. Whoops! Sorry for your loss.  The world of cryptocurrency trading is notoriously risky, but it wasn't supposed to be like this. Some Coinbase account holders are losing their shit today as they look to their bank
747
mashable's picture

Girl Scout sells 300 boxes of cookies outside a California marijuana dispensary

This Girl Scout knows her customers well.  The young entrepreneur set up shop outside of Urbn Leaf, a recreational and medical marijuana dispensary in San Diego. According to local news outlet Fox 4, the girl sold more than 300 boxes in about
472
anjana's picture

How Two Companies Hooked Customers On Products They Rarely Use

From: www.nirandfar.com Via: twitter.com How Two Companies Hooked Customers On Products They Rarely Use https://t.co/nxum6vPuJuLarry Page, CEO of
389
robertcialdini's picture

The Type of Language You Use Is Turning Customers Away. Here's What to Fix

From: www.inc.com   By: Ken Sterling Via: twitter.com Ethically, use the scarcity principle in
249
harvardbusinessreview's picture

The New Merchants of Data: Creating a More Equitable Exchange of Data Between Digital Businesses and their Customers - SPONSOR CONTENT FROM MICROSOFT

In his book “Who Owns the Future?” digital iconoclast Jaron Lanier, who was named one of the 100 most influential people in the world by Time magazine and is now a Microsoft employee, once pointed out that people should own their online
501
forbes's picture

A Single View Of The Customer Is The Foundation For An Effective Retail Digital Customer Experience

Gary Drenik recently spoke with Dave Cherry, Executive Advisor for Cherry Advisory, LLC to discuss how creating a single view of the customer (SVC) is the most critical foundational capability.
329
forbes's picture

How To Compete With Amazon In Shipping And Delivery

The challenges posed by increasing customer expectations around shipping, and how those challenges and costs can be managed with a shipping strategy that includes automation, a mix of carriers including the USPS, as well as the added benefits of

Pages