CDC CRM Solutions has unveiled two modularized solutions for the home building and real estate industries. The first, a home building module, will allow developers to deliver customized or personalized homes to their consumers in a structured manner for the first time ever in India. The second module will empower Indian real estate companies and developers to take their customer relationship management to the next level through inclusion of world-class practices by providing a 360 degree view of their customers.

Pivotal CRM for Home Building and Real Estate is an industry-tailored customer relationship management system designed to help building and real estate firms better manage relationships throughout the customer lifecycle-from the first point of interest to the management of post-sale service and repeat sales. The only comprehensive solution for managing the complete front-office marketing automation, lead management, sales automation, and customer care activities of home builders and real estate companies, four of the top 10 U.S. Home Builders use Pivotal CRM for Home Building and Real Estate to help them cost effectively deliver a superior customer experience. Other Significant Features of Pivotal CRM for Home Building & Real Estate include: Leverage Low-Cost Online Channels; Improve Lead Volume and Quality; Accelerate Follow-Up; Speed Up Sales; Automate Sales Processes; Boost Referrals and Improve Customer Care.

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