|
Youth is ‘in'. Just ask
MTV, Channel V, Pepsi and now Coke.
The reality however is that
youth are more than a primary market for goods and services. They are
tremendous influencers for other family purchases. And significantly enough - a
major future market for a range of products and services. It is a ‘no-brainer'
to suggest that young people are changing. Dramatically. And differently from
country to country and culture to culture.
The ‘icon' of the 80's shrinks in popularity.
Levi Strauss. One of the
greatest American brands is suddenly in trouble. We, the Woodstock generation, yearned to own one
Levi's jeans in our wardrobe. We eyed the visitors from abroad who flaunted
their Levi's with envy barely conceived.
But what has happened
today? Levi's is closing plants and laying-off thousands of employees.
Since today's youth have moved on to trendier offerings like Old Navy, The Gap,
Tommy Hilfiger, MUDD, etc... And sadly enough Levi's is being considered ‘stodgy'
by today's western youth. Unthinkable? But true. "The only one I know who wears
Levi's is my dad." says a 16 year-old derisively, reminding me of what Quentin
Crisp, a British author and a film critic said way back in 1908. "The young
always have the same problem - how to rebel and conform at the same time. They
have now solved this by defying their parents and copying one another."
Arguably Indian youth do
not have the same iconoclastic views about their parents and life in general.
But what seems fairly clear is that parental approval notwithstanding; they
will not align themselves with a ‘stodgy' brand.
How current is your brand?
Many of us have grown up
with brands. The most precious gift I received in 1968 for passing my school
exams was a ‘HMT' Sona priced at Rs. 110/. My son (thankfully) passed his 10th exams. But I am sure he wouldn't be caught
dead wearing a HMT watch. So many powerful brands of yore have lost their
lustre over the years. They have failed to spot the changes in the market and
among consumers. And even more importantly, failed to upgrade their brand's
image and make it contemporary. I am sure many of you recall dominant brands of
your childhood, which are struggling now more than ever, against the onslaught
of ‘trendier' brands and attractive foreign labels.
|
I am sure many of you recall dominant brands of your
childhood, struggling against the onslaught of ‘trendier' brands and
attractive foreign labels.
|
The challenge of being "with it"
In the Indian context, we
have had several brands that have been dominant for many years. Brands like
Phillips, Godrej and Bajaj are those that we are familiar with. We as customers
have patronised these brands and derived a fair amount of satisfaction from
using them. Many of our houses have these brands. Our children who are now in
their youth have grown up with these brands.
But in the near future when
they fork out their own personal cash to buy one of these products like a TV or
a music system, which brand would they buy? The ones their parents bought or a
newer, trendier (possible multinational) offering. I suspect the latter, unless
the brands in question get intimate with today's youth.
The solution is not merely
producing ‘youthful' advertising. Levi's did that, but it hasn't helped.
Sometime back they ran a new advertising campaign called "what's rue"
featuring teens wearing jeans in ways that fit their personal style. For
instance, in one print ad, a dreadlock sporting youth wears dark, baggy Levi's
while standing on a sidewalk with a sign that reads ‘conformity breeds
mediocrity.'
The trick is to understand
what kids (I use the word loosely here) want. If they want super, wide-bottom
slacks or cargo pants with large pockets on the thighs, give it to them. Then,
you are not seen as "daddy's generation" but today's.
Every
Sunday morning I diligently watch a program called ‘Rangoli' and whenever a
black & white film song appears, my son turns to me and says, "your
favourite song, Daddy." Sad but true; it only has to be black and white to be
daddy's favourite. Is your brand "black & white" in a world of kaleidoscopic
colours?
|
The reality is that today's emerging customer is
younger, trendier and guided more by his peers than his parents in brand
choice.
|
A company on the fast
track
Here's
an example of one Indian brand, that has kept with the times. Titan was
launched in 1989. (Coincidentally, the year of my 5th wedding anniversary.) My gift? A Titan. 1992 -
my 10th wedding anniversary. My gift? A Titan
amongst other things. 1997 - my 15th wedding
anniversary. My gift? A Titan.
You
might, I suspect ask for more variety in life but consistency has its virtues.
Titan, in 1987, was aimed at young, upwardly mobile executives. We bought into
their concept of gifting and the ownership of multiple watches. Today, many of
us own multiple watches (presumably Titan). But what about our children, our
nephews and our friends in the age group of 16-25? To them, Titan means a solid,
reliable, high quality brand. Could it also mean fuddy-duddy?
And
the reality is that today's emerging customer is younger, trendier and guided
more by his peers than his parents in brand choice. And this is where ‘Fast
Track' comes in. The images are ‘cool' whether it is a mint, a cologne or a
girl in a bikini and it's reinforced by a line which says ‘Cool watches from
Titan." I believe that strategically it's a major departure - a conscious
decision to move away from what Titan originally stood for and focus on current
trends. The brand properties continue, the signature tune is cheekily whistled
and behind it all is the reassurance of the Titan name. The purist might
question the validity of a multi-brand strategy. But that argument can only be
resolved at the market place.
I
suspect it will be resolved in Titan's favour. Let me also reiterate that
advertising is only one (important) part of the brand story. The product
offering too is young. And strangely enough, Citizen has shot itself in the
foot in India
with a chunky product range that belongs to my father's time.
Yes, the youth in India are a mass niche and to quote
from a recent seminar, "They (youth) have never wound a watch, dialed a
telephone or plonked the keys of a manual typewriter. But they think nothing of
formatting a floppy disc, downloading music off the internet....Yes, we need to
get into their heads and see how they think.
And more importantly, we need to think about our own
brands. How appealing are they to today's youth?
Ramanujam Sridhar is CEO
Brand-comm, which offers public relations advertising and brand consulting
Feedback can be mailed to
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
\n This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
"
Issue BG84
Mar 08
Related Items:
Are ad agencies confused about PR?
Demanding ? Who me?
Down casa major road...
Execution is only half the story
First Impressions
Only registered users can write comments. Please login or register. AkoComment © Copyright 2004 by Arthur Konze - www.mamboportal.com All right reserved |