Airtel wins Best Billing/ Customer Care Solution at the GSMA Mobile World Congress Conference at Barcelona. Airtel's mChek mobile commerce platform makes cashless transactions a reality on the mobile phone, enhancing customer convenience.
Airtel was awarded with top honors in the GSMA Mobile World Congress Conference in Barcelona for its mChek solution in the category "Best Billing/ Customer Care Solution". This prestigious award is testimony to Airtel's continuing endeavor to set industry benchmarks and drive innovation and service excellence across various mobile technology platforms.
The Mobile World Congress in Barcelona is an annual event that brings together all leading mobile companies in the world and recognizes the very best product and service innovations across categories. Given the increasingly diverse and changing communication landscape, the Best Billing/Customer Care Solution award recognizes solutions that help increase profitability, reduce costs and help engender a high standard of customer service. Airtel's mChek solution was adjudged the best in its category for its simplicity of use, in-built security features and the convenience that this brings for customers.
mChek - the application that makes possible Anytime-Anywhere Bill Payment, allows customers to sign-up for the service through their mobile phone in a matter of seconds and make payment transactions for mobile bill/ insurance premiums/ transfer funds from bank accounts to name a few. mChek as a service was introduced with an aim to enhance customer delight and provide them yet another simple, secure option for payments through mobile.
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