BT achieves Cisco Multinational certification in the Asia Pacific region. This certification recognizes BT's expertise to sell, deploy and support Cisco integrated solutions across multiple countries/territories - including China , India , Singapore and Hong Kong - in Asia Pacific. 

The designation demonstrates that BT has met rigorous standards for networking competency, service and support, and customer satisfaction. It entails the setup of specialized labs and the training of more than 70 BT employees in the region. In total BT spent around US$2.5 million on the program. All of these efforts were put in place to better serve BT customers in Asia Pacific, and to support BT's growth potential in the region. Other certification requirements include meeting customer satisfaction targets for each Asia Pacific country; having highly certified engineers per country/territory on advanced specializations in unified communications, wireless LAN and security; and passing a thorough Cisco audit process.

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