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Serena Software, Inc. released the results of its 2007 Asia-Pacific
(APAC) CIO survey. The survey, conducted for Serena Software by
MarketShare, interviewed nearly 350 CIOs from medium and large
companies across the APAC region, including 50 from India. The survey
measured the understanding of IT and regulatory compliance, levels of
compliance-related implementations, and IT spending directed at
compliance-related activities.
In India, it was revealed that while more than two-thirds (68%) of
companies agreed that there were business benefits in implementing
compliance initiatives, only 18% of companies have already implemented
compliance programs. The level of compliance program implementations
in India is lower than the APAC average of 42%, and lags behind leaders
Japan (56%) and Singapore (52%). However, future uptake is promising
with 46% of India respondents planning to implement compliance programs
by the end of 2008.
It was also revealed that most India CIOs (88%) realize the importance
of IT in ensuring regulatory compliance but other senior management did
not share the same view. Less than half (44%) of India CIOs feel that
upper management support the role of IT for compliance.
Other findings from the survey in India:
* Only 40% of CIOs in India feel they may be held directly
accountable for compliance activities, lower than the APAC average of
67%
* The two main reasons why India companies feel compliance is
important are: (a) "to do business/ trade with foreign companies"
(52%); (b) "to increase the company's potential of partnering with
foreign companies" (32%)
* India respondents currently spend a low proportion of their IT
budget on compliance-related activities, but spending will increase in
the near future. Only 20% report that they currently spend "more than
15%" of their total IT budget on compliance-related activities.
Outlook is only slightly better with 26% planning to spend "over 15%"
of their total IT budgets on compliance-related activities over the
next 2 years.
"Companies in India have been slow in taking up regulatory compliance
programs but they are starting to realize the importance of
international compliance requirements as it gives them an opportunity
to gain a competitive advantage in their market," said Mr. Keshav
Prakash, Country Manager for India, Serena Software. "Take-up of
compliance programs in India is mainly driven by corporate headquarters
demands and global trade requirements. If companies in India want to
do business with a Multinational Corporation (MNC) or trade with an
overseas company - they have to meet a certain grade of standards.
Assurance must be given to customers and partners that they can work at
the same level that they do."
For Asia Pacific, the level of compliance implementations in the region
has increased significantly over the last twelve months. In 2006, only
21% of companies indicated that they had already implemented compliance
programs - this has doubled to 42% in 2007.
The survey also reveals that the main reason for starting up compliance
initiatives in APAC is ‘to meet local regulations (current and
upcoming)'. Last year, the number one reason was to ‘do business/
trade with foreign companies'. This shows that the local regulatory
environment is becoming more apparent to CIOs and this is a major
factor for company's looking to implement compliance programs.
"While the take-up of compliance initiatives in Asia has increased, the
main drivers have also changed, with local regulations being a major
factor. This can be expected with countries such as Japan already
creating J-SOX which is set to go into effect next year. Other
countries in Asia are following suit and developing their own industry
regulations and this will be the main driver of compliance activities
in Asia over the next two years," explained Mr KC Yee, Vice President
for APAC, Serena Software.
Key APAC survey findings:
* Japan is seen as the leader in regards to current take-up of
regulatory compliance, taking over from Singapore. 56% of Japanese
respondents say they have already implemented compliance programs
compared to the APAC average of 41%. Singapore is now in second place
at 52%.
* More than two-thirds of APAC CIOs think that they can be held
accountable for compliance activities, compared to only 57% last year.
* Singapore is seen as the leader in terms of percentage IT budget
spent on compliance (34% of companies spend more than 15% of their
budget on compliance). Currently Korea lags the other countries, (8%
of companies spend more than 15% of IT budget on compliance) however,
it has the strongest growth prediction over the next 2 years with 42%
of companies planning to spend over 15% of their total budget on
compliance-related activities.
* The survey shows that APAC companies are starting to spend a
larger proportion of their IT budget on compliance. This year, over
25% of respondents indicated that they spend "more than 15%" of their
total IT budget on compliance, compared to only 9% of respondents last
year.
* The ‘banking & finance' industry currently has the highest
rate of regulatory compliance in APAC at 58%. The ‘telecommunications'
(38%) and ‘information technology' (37%) industries have the next
highest rate of compliance take-up. The ‘travel & tourism'
industry has the best outlook with regard to future take-up of
compliance activities with 56% of companies from this vertical
indicating that they will implement compliance programs by the end of
next year.
IT applications are used in all aspects of the business, therefore to
ensure regulatory compliance, companies need to run and evaluate their
application development lifecycle more closely - costs and activities
need to be traced and justified. But the application development
lifecycle is complex because it is heterogeneous, global, and
collaborative, and due to this complexity many non-standard, labor
intensive processes exist. This leads to IT building applications that
do not meet requirements, are late to market, and are of poor quality.
Serena Software's Application Lifecycle Management (ALM) solutions help
manage complexity in application development by automating the entire
lifecycle and providing complete visibility into the portfolio of
projects. This helps companies meet regulatory compliance requirements
and also enables IT to deliver the most business value with their
available time, budget, and skills.
"IT is involved in all aspects of the business and therefore plays a
major role in ensuring regulatory compliance. As IT develops
applications to meet new business requirements, companies can use
Serena's Application Lifecycle Management solutions to automate the
arduous and costly task of compliance, providing flexible and
streamlined capabilities for tracking, controlling, and managing
activities," said Mr. Yee.
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