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The Indus Entrepreneurs (TiE) Bangalore Chapter
organised a networking meeting with Michael Moritz on "Google, Yahoo!,
YouTube & You". Moritz is a partner at Sequoia Capital, the California venture
capital firm that has helped to start, organize and finance companies that now
account for about 10% of the value of NASDAQ.
Excerpts:
Sequoia Capital India
Westbridge Capital Partners
recently merged with Sequoia Capital to form Sequoia Capital India. They help
entrepreneurs in making global connections and networks in companies like
Google and YouTube. They also intend to provide a really powerful, global
platform to entrepreneurs through Sequoia India.
Sequoia now has a foothold
in Bangalore through companies like 24/7 Customer which employs 3500 people in
Bangalore. People ask why there isn't any seed capital here in India or
Bangalore but that is a myth.
Focusing on four companies
- Apple Computers, Yahoo!, Google and YouTube, Michael Moritz said all these
companies, as we know, are in different businesses. They were started at very
different times. By being associated and involved with these companies, he
spoke about some of the enduring lessons that his company has learnt from the
very time of their birth. When these companies were formed the common wisdom
was that it was too late to start another great company. But if you have the
drive, ambition, power, passion and creativity, anything is possible.
Apple's Day
Apple was formed in 1976
(also the start of the personal computer industry). When you give up hope on
the impact that an individual can have on a company, think of this story, one
of the greatest corporate turn around stories in history. And this was financed
by Sequoia Capital originally with $600,000. Apple began with a couple of
college graduates Steve Jobs and Steve Wozniak. It was born out of the passion,
interest and desire to develop a product that captured the imagination of the
people.
The company was flat on its
back in 1997 when one of the original founders Steve Jobs, (in a complicated
way), returned to this company. At the time of his return, Apple had stale
products and was deemed an irrelevant company. The management was not in tune
with the personal computer business. So Jobs came back to a tired and weary
management. When the marketing department was getting ready with their
advertisements with a two-word phrase "We're back"; it was Jobs who pointed out
that they weren't back but were flat on their back.
Since that year, Apple has
grown tremendously. An example would be the enormous impact the ipod is making
today in consumer entertainment. All of this can be attributed to the power of
one man with the help of thousands around the world who are helping him do
this. But without his guidance and passion, the company would not be in the
position it is in today.
The difference between Dell
and Apple Computers; in Dell the innovations have been in the tremendous
distribution and logistics rather than venturing into absolutely uncharted
territory.
A to Y...
Fast
forwarding to 1995, we reach the far end of the alphabet, Yahoo! Two PhD
students of Stanford University, David Filo and Jerry Yang connected with
Sequoia Capital. The precursor to Yahoo! was something known as Jerry and
David's Guide to the Internet. In April 1995, they had no idea that Yahoo!
would develop into the company that it has. Filo and Yang were at a very
interesting point in the evolution of the Internet because the guide they
developed for themselves was of use to other people. This was again very much
an accidental company. At that time the size of the Internet advertising market
was zero. There was fear of putting up ads on the site because of crass
commercialization of the site.
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If
you boil down your ideas and thoughts to a very simple proposition that is
understandable, that will always get our attention.
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Search over
In
1999, Google was born. Larry Page and Sergey Brin were hardcore computer
scientists doing research and were also very dissatisfied with the search
experience provided by the other parties on the Internet. Page knew that this
would be of interest to others because of Netscape and Yahoo!. At the beginning
of Google, the business model that emerged was never considered. Eventually a
model was setup that was far better for the consumer and also the advertiser
than had been done before. What is common between Google and Apple is that
there is a lot of admiration that these
companies have, for devotion and
fascination for the quality of user experience with the belief that unless you
delight and thrill the customer, you are not going to have an incredible,
long-term business.
YouTube & You
Nine months ago, YouTube
had six people. Chad Hurley and Steve Chen, the founders, had an incredible
passion. The company's humble beginnings in a garage and commitment to offering
free services necessitated outside financial backing. In November 2005, Sequoia
Capital invested an initial $3.5 million, followed by an additional $8
million into the company, which had experienced a boom of popularity and growth
in just its first few months. According to a July 16, 2006
announcement, 100 million clips are viewed daily on YouTube, with an additional
65,000 new videos uploaded per 24 hours. It is going to be more viewed than Mtv
or Nickleodeon.
Everybody asks if it is
possible to build another Apple or Google and the answer undoubtedly is Yes.
Two people, a user interface designer (Chad) and an Engineer (Steve). Who would
have imagined that ten months ago this company would be on the tip of
everybody's tongue. And YouTube has not spent a single penny in marketing or
advertising, just like Apple Computers. This is a tale of what is possible
today and tomorrow whether you are in California, Beijing, Israel or right here
in Bangalore.
A Question and Answer session followed with
Michael Moritz (MM), Sumir Chadha (SC), MD, Sequoia Capital India and Sandeep
Singhal (SS), MD, Sequoia Capital India:
Here are excerpts:
YouTube
doesn't seem to have gone through as many struggles as Apple, Google and other
companies. What is the reason for this?
MM: These companies
look spectacular from afar. But when you are participating in the company, you
know about the various contract negotiations, problems with people, advertisers
or users. Newspapers inevitably label you "an overnight success". Google went
through this. Things are a lot harder. There will be a point in a company when
there is a very narrow line between its success and failure. At one point Jerry
Yang thought Netscape was going to kill Yahoo!. In 1987, Cisco went through a
rough patch. HP, their biggest customer was furious with their product.
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When
you are about 20 years old, the ignorance about everything associated with
the struggles of building a business is an enormous advantage.
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In all these companies there have been key
moments when they have had to bring in management from outside. What can Indian
entrepreneurs learn from this experience?
MM: It depends on circumstances and individuals. I am
convinced of the importance that founders play in the companies for an
incredibly long time. I'm always quite crestfallen when something like this
doesn't work out. The incoming managers who have ten years experience should
have a lot of patience in dealing with the younger founders who question
everything and want to do it their way. Some higher managers are able to do
that and that's what happened when Steve (Jobs) left Apple.
What is the X-ray vision that you (Sequoia)
have when you see these startup companies?
MM: The real secret is that we have just made more
mistakes then everybody else. I haven't talked about disasters we have been
associated with. We have invented more ways to lose money in more companies and
places than any other venture capital firm in the world. The only secret is to
try not to make the same mistake twice.
What are the different areas in which Sequoia
makes investments?
MM: We operate partnerships that are reasonably
diversified. We keep financing communication systems companies or services
companies. You have to adjust to the different circumstances of that market. In
India there are a lot of different businesses outside of technology where the
growth rates are wonderful. We have invested pretty much across sectors here in
Bangalore, for instance- Café Coffee Day.
The initial numbers in terms of revenue
doesn't look as attractive in India. Is that the reason why investment hasn't
moved up that fast in India?
MM: The problem in California was that people got too
enthusiastic and optimistic about short-term opportunities. But we are
investing in the long term opportunities. In 1995 the Internet advertising
market was zero. But it's a $20 billion market this year in the US. So whatever
is here today is going to be a lot bigger ten years from now. The market will
eventually come to you but make sure you don't spend too much money.
Say
I come with an idea but don't have the management with me, but I have a
prototype. How will Sequoia help me?
SC: When we say management we don't necessarily mean
somebody who is 55 years old. We are pretty open-minded. We recently invested 2
crores in 20-something-year-olds who have only been engineers. There are no
hard and fast rules. The short answer is come and talk to us.
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"I
can't remember any company where dreadful things didn't happen before it
became successful."- Michael Moritz
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MM: This may sound silly. Forget about the prototype or the
management. If you can come up with a wonderful idea for a business then you
can very clearly convey it. If you boil down your ideas and thoughts to a very
simple proposition that is understandable, that will always get our attention.
How do
you know that a particular idea will work?
MM: If you have the desire to thrill an audience that grows
then you will be rewarded because that audience has considerable value. A 20
year old recently started a company which works on mobile applications and he
has been able to convince one of the very largest carriers in the US to help
him in the operating system. What he had designed was so convincing that they
felt they needed to have it. People recognize value and they will pay for it.
I'm hugely convinced about this.
You
have spoken about 20 year olds faring well in Silicon Valley. There are a lot
of 20-something Indians also in Silicon Valley. How come they haven't fared
similarly?
MM: A lot of companies that we have been involved within
California have had a heritage in India.
There is a company called Aspect development. It was incredibly successful. It
was started by a young man called Ramesh Wadhwani. He was the one who first
woke us up to India. He pointed out the opportunities of doing business from
California to India. In the last ten years around 30 companies have been
associated with Sequoia.
In
India itself companies like Wipro and Infosys are doing well which is
fantastic. We are huge believers in the incredible power of immigrants of first
generation Americans in California to develop companies. In 20 years time we
will have similar success stories of companies born in India.
Entrepreneurs cite Google
as an example to defend their statement that they don't have a revenue plan. Do
you subscribe to that kind of an approach by entrepreneurs and if you do how do
you rationalize an investment like that?
MM: That isn't true.
It's just that the first revenue stream of Google didn't materialize which was
the licensing business.i.e licensing search engines to either web companies or
to large corporations. The trouble with this is that it is a very small
business. That was the original plan. That was how Google was going to get
revenue. Eventually the founders improved massively on a way to develop
revenue. Though accidental it was started with a very mercantile gaze by the
founders. Anybody who has had the benefit of meeting Larry (Page) or Sergey
(Brin) will know they are very shrewd, careful, thoughtful and analytical businessmen.
Reported by Vaishnavi Vittal,
a consulting correspondent for Businessgyan
Issue BG67 Oct06
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