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When you delegate you elevate

Harvey Mackay's picture
"The surest way for an executive to kill himself is to refuse to learn how, and when, and to whom to delegate work," said James Cash Penney, founder of the J.C. Penney retail chain.        When you grow, you have to know when to let go. You have to kno

Six Ways to Refuel Your Energy Every Day

harvardbusinessreview's picture
Are you working longer hours, attending more meetings, taking shorter vacations, answering more emails and eating lunch at your desk, if you eat lunch at all? Does demand in your life just keep getting higher, so you're struggling more and more just to keep up?

Feeling Blah About Work? Don't Blame Your Boss--Get Engaged

fastcompany's picture
As an employee, you have three choices: Accept what you've been given, change what you've been given, or leave what you've been given. We want to focus on the second option. If you feel underused and undervalued, you can do something about it. You may be tempted to hold the orga

7 Things You're Doing Wrong on LinkedIn

gyellapur's picture
Social Media has become a cliche' and everyone we know claims to be using social media. Nevermind whether they understand what it means and if they know how to really use it. Regardless, a more important reason for the enterpreneurs to really allocate some time out of their busy schedule to re

Turning a Problem into an Opportunity

harvardbusinessreview's picture
Managers have little choice about facing challenges, whether they come from competitors, economic conditions, or customer demands.

Making your goals means making a plan

Harvey Mackay's picture
Okay, all you golfers-ever played a skins game? In simple terms: players during a round of golf wager on the best score for a single hole. If there's a tie, the "pot" rolls over to the next hole. One result of a skins game can be to up the ante on each hole. The backlash is taking yo

Win Their Loyalty: Ensure Your Customers Feel Special

forbes's picture
While the battle for customers is sometimes based on price or features, it often is more emotional – a matter of demonstrated care and consideration for the customer’s attention.

Reassessing leadership for today's bosses

Harvey Mackay's picture
As we enter the long hot summer of politics and read stories daily about corporate strategies, one common theme emerges: leadership. And there is seldom agreement about what real leadership looks like or who is best to provide it. Why? My theory is that too often, people in leadership positions

The Service Leadership Workshop by Ron Kaufman

promotions's picture
Ron Kaufman is one of the world’s most sought-after educators, consultants, and thought- leaders in achieving superior service and uplifting service cultures.