7 resources to help you land your dream job

mashable's picture
Maybe your dream career is to become Michael Bolton's backup singer — or perhaps it's to rise to the C-Suite level of a Fortune 500 company or work for a startup, wearing multiple hats and becoming a Jack-of-All-Trades.   Whatever your lofty aspirations, someone

How to Create a Movement and Explode Your Brand with Content Marketing: A Case Study

marcussheridan's picture
There is a reality to this thing called content marketing that is inescapable: Content Marketing is NOT a “tip your toes in the water” approach to business. Nope, not at all. The fact is, those companies that manage to turn content marketing from a “program” (a forced set

Steve Ballmer Wins Clippers Bidding War With $2 Billion Offer, Report Says

mashable's picture
Former Microsoft CEO Steve Ballmer has won an out-of-control bidding war for the Los Angeles Clippers with a $2 billion offer — nearly four times the previous high price for an NBA team — according to a Thursday Los Angeles Times report.   But don't celebrate t

3 Small Business Exit Strategies

davecrenshaw's picture
Ever wonder what you’ll do when it’s time to move on from your small business? Plenty of entrepreneurs ignore the idea because they either feel too trapped or too overwhelmed. That outlook not only makes for a chaotic future, but also keeps you from creating real value in your small b

The Most Popular Blog Posts of the Year (so far…)

ron's picture
Here are the Six Most Popular Service Blog Posts of the year (so far). Each provides content and context with tools and tips you can apply right away. Take these now and share them with the leaders in your organization. The post The Most Popular Blog Posts of the Year (so far…) appeared fi

XIMB launches Xpressions’14

promotions's picture
XIMB launched its annual management-cultural fest, Xpressions.

Where is my money going ????

The question people are asking themselves which makes them uncomfortable is Where is my money going….!!!!   In today’s world we earn a 6 digit salary, drive a  car, live in a luxurious apartment but when you ask them a question that is this earning rea

Five Ways to Poise Customer Service for the Future

richardshapiro's picture
It’s Monday and the first day of Customer Service Week. Let’s begin by setting goals for a long-term strategy to make sure that customer service is one of your company’s competitive differentiators. I think it’s a fair estimate that a typical customer service representativ

Startups Must Embrace Their Unfair Rookie Advantage

Johngreathouse's picture
A version of this article previously appeared on Forbes. There are a number of disadvantages to being a rookie, irrespective of the profession. Rookies must...The post Startups Must Embrace Their Unfair Rookie Advantage appeared first on John

How to Use Service to Charge Higher Prices and Grow Market Share in a Price Sensitive Market

ron's picture
Indian telecommunications is one of the most commoditized, competitive, and chaotic markets in the world. Hundreds of stores sell identical phones and tablets. Price competition is intense. Customers are spoiled for choice. In this challenging market, one company consistently charges higher price